Shipping Policy for Fazato

Last Updated: January 26, 2024

1. Introduction

At Fazato, we understand how important it is for you to receive your purchases promptly and in perfect condition. Our shipping policy is designed to ensure a smooth and efficient delivery experience.

2. Order Processing Time

• Processing Time: All orders are processed within 3 business days after receiving your order confirmation email. Business days are Monday through Friday, excluding holidays.
• Notification: You will receive another notification when your order has shipped.

3. Domestic Shipping Rates and Estimates

For domestic shipping, we offer:

• Standard Shipping: Rates and delivery times vary based on location and are calculated at checkout.
• Expedited Shipping Options: Available at an additional cost, calculated at checkout.

4. International Shipping

We offer international shipping to select countries. Shipping charges for your order will be calculated and displayed at checkout.

5. Shipping Carriers

• Carriers: We use a variety of shipping carriers to deliver your order, including but not limited to [List of carriers].
• Tracking Information: You will receive a tracking number once your order has shipped.

6. Customs, Duties, and Taxes

Fazato is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

7. Damages

Fazato is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim.

8. Missing or Lost Package

• Contact Us: If your package is lost in transit, please contact us immediately for assistance.
• Investigation: We will conduct an investigation with the carrier to locate your package.

9. Returns Policy

For information about returns, please refer to our Refund Policy.

10. Contact Us

For any questions about our shipping policy, please contact us at contact@fazato.com